| This case study explores the different ways
in which people deal with conflict in the workplace, the
premise being that, depending on personality type, people will
automatically react to conflict situations in a subliminal manner
particular to their personality type. The presenter furthermore
explores how personality type relates to conflict styles. This will be
demonstrated experientially in the session.
It is suggested that conflict is not necessarily a negative
phenomenon in the workplace, but rather a reality of human
behavior when employees interact with each other.
Lee is currently employed as Human Resources Manager for Juta, a
medium sized publishing house. She has been a human resources
executive for most of her professional life. Lee completed her
doctoral thesis on the Enneagram, dealing with subliminal conflict
in the workplace. She has presented papers on the Enneagram
in South Africa and at the European Enneagram Conference in
Denmark in 2008. Her book, What’s Your Tribe?, an Enneagram
guide to human types at work and play, was published in
December 2009. |